Once you sign with us, our team immediately begins building your case file. We collect your personal information, accident details, police report, insurance information, and any photos or witness statements. Your dedicated case team will be in touch within 1–2 business days.

No. Once represented by Synergy Legal, do not speak to the at-fault driver's insurance company. Direct all calls to us. Insurance adjusters minimize payouts — let us handle all communication.

We coordinate with insurance adjusters and repair shops to get your vehicle fixed or, if totaled, ensure a fair payout. We can also arrange a rental vehicle while repairs are ongoing.

If the at-fault driver is uninsured or underinsured, we look to your own UM/UIM coverage. We review your policy and explore every avenue to ensure you are not left without recovery.

Each state has its own statute of limitations — typically 2 to 4 years from the date of the accident. Acting quickly preserves evidence, witness memories, and your legal options. We file all required notices well before any deadlines pass.

Send us your driver's license, insurance card, accident scene photos, the police report, names of witnesses, any text messages or emails about the accident, and the contact info for the at-fault driver. The more we have early on, the stronger your case.

In most cases, yes. The at-fault driver's insurance is generally responsible for covering rental costs while your vehicle is in repair. We coordinate the rental setup and ensure the insurer pays directly so you don't pay out of pocket.

Yes — continue attending all appointments even if you feel better. Stopping early signals to the insurer that injuries were minor, reducing your compensation. Speak with us before making any changes.

Many providers work on a medical lien basis, agreeing to be paid from your settlement rather than upfront. Let us know if you struggle to access care and we will connect you with trusted providers.

You can see your own doctor. However, we work with experienced providers who understand injury cases and accept lien-based billing. They are familiar with the documentation insurers require, which strengthens your claim.

ER visits, follow-up appointments, imaging (MRI, X-rays, CT scans), physical therapy, chiropractic care, pain management, surgery if needed, prescriptions, and mental health counseling for trauma. If a doctor recommends it, document it.

It depends. Using health insurance can lower out-of-pocket costs, but the insurer may seek reimbursement (subrogation) from your settlement. We weigh the pros and cons with you and negotiate any liens at the end to maximize your final recovery.

See a doctor immediately and tell us right away. Many injuries — soft tissue damage, concussions, back issues — develop over time. The sooner symptoms are documented, the easier it is to link them to the accident in your claim.

No — keep it offline. Insurance companies routinely monitor claimants' social media. A photo of you smiling at a family event can be twisted into evidence that your injuries are not serious. Don't post about the accident, your recovery, or activities until your case settles.

Every documented expense strengthens your case. Bills, receipts, co-pays, and transportation costs can all be included. Missing records mean missing dollars — please send us everything.

Settlement includes economic damages (medical bills, lost wages, future costs, property damage) and non-economic damages (pain and suffering, emotional distress). Injury severity, liability, and policy limits all factor in.

Absolutely. We need an employer letter confirming wages and missed dates, plus doctor's notes. If self-employed, we work with tax returns or client contracts as alternative documentation.

A demand letter is the formal opening of negotiations with the insurer. It tells the story of the accident, presents medical evidence and documented losses, establishes liability, and demands a specific dollar amount. A strong demand letter is the foundation for a strong settlement.

Yes. Pain and suffering compensates for physical pain, emotional distress, anxiety, sleep loss, and the impact on your quality of life. We document it through medical records, therapy notes, and personal journals describing how injuries affect your daily life.

Future medical care is part of your demand. We work with your doctors to project ongoing therapy, surgeries, medications, or accommodations you may need. These projections are included in the appendix and demand so you are compensated for the full scope of your injuries.

Together, these stages take about 6 to 12 weeks. We need final medical records, billing summaries, and provider statements before drafting. The more complete your documentation, the faster we can move into negotiation with maximum leverage.

Negotiations take 4 to 16+ weeks depending on claim size and insurer responsiveness. We never pressure you to accept a low offer. Our goal is to maximize your recovery.

Over 95% of PI cases settle without trial. If a lawsuit is filed, many settle before a courtroom. We will guide you through every step if litigation becomes necessary.

Once reductions are complete, the insurer issues the check to our firm. We pay all liens, deduct our fee, and distribute your balance with a full itemized breakdown within 1–2 weeks.

We work on contingency — nothing upfront. Our fee is a percentage of your settlement. If we don't recover for you, you owe nothing. No hidden fees, no surprises.

Absolutely not. The first offer is almost always lower than what your case is worth. We review every offer with you, explain what is reasonable based on similar cases, and counter-negotiate. The decision to accept or reject is always yours.

Hospitals, providers, and health insurers may assert liens — the right to be repaid from your settlement. We negotiate these liens down significantly. Reductions of 30–50% are common, putting thousands more dollars directly in your pocket.

Generally, compensation for physical injuries — including medical bills, pain and suffering, and emotional distress tied to those injuries — is not taxable under federal law. Lost wages and punitive damages may be taxable. We recommend speaking with a tax professional about your specific situation.